Shipping

All orders are shipped via Express Australia Post and we strive to have your product shipped as soon as possible. Shipping times may vary depending on your location in Australia

We will send you a tracking number for your package as soon as it is shipped but we strongly recommend selecting insured postage (with signature) at checkout for peace of mind.

Returns

Due to the nature of hardware wallets, security of our customers is our highest concern and therefor we cannot accept returns once they have been shipped.

All Trezor & Ledger wallets come with a 2 year manufacturer’s warranty relating to the screen and mechanical parts. If your device has become damaged and you believe the damage falls under warranty, please contact Trezor Support: https://trezor.io/support/ or Ledger’s support team: https://www.ledgerwallet.com/contact