FAQ

A hardware wallet is one of the most secure ways to store your cryptocurrencies. Your private keys are stored on the device and cannot be moved from the wallet. Unlike software wallets, hardware wallets are immune to computer viruses or malware that could steal your coins.

Yes, all of our hardware wallets are authentic and we are authorized resellers of Trezor and Ledger wallets.

Ledger wallets currently support Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Dogecoin, Litecoin, Zcash, Dash, Ripple, Stratis, Ark, EC-20 tokens and more are being added constantly.

Trezor wallets currently support Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Litecoin, Zcash, Dash, EC-20 tokens and more are being added constantly.

We currently accept Bitcoin, Litecoin & credit card (Visa, Mastercard & AMEX) payments.

Due to the nature of the products, security of our customers is of our highest concern and therefor we cannot accept returns once they have been shipped.

Both Ledger & Trezor wallets come with a 2 year manufacturer’s warranty relating to the screen and mechanical parts.
As long as you keep your wallet’s secret passphrase in a secure location, you just need to replace the broken wallet with a new one and use your passphrase to restore all of your coins.